Terms of Service
IMPORTANT NOTICE: *All
Payments To Own Web Now Corp Are Non-Refundable*
Own Web Now Corp ("The Company") agrees to furnish services to the
Subscriber, subject to the following TOS (Terms of Service).
Use of Own Web Now Corp Service constitutes acceptance and agreement to
Own Web Now Corp's AUP as well as Own Web Now Corp's TOS (Terms of Service).
All provisions of this contract are subject to the TOS (Terms of Service) of
Own Web Now Corp. and AUP (Acceptable Use Policy). The AUP may be changed from
time to time at the discretion of the Company. Subscriber understands that
change to the AUP by the Company shall not be grounds for early contract
termination or non-payment.
This Agreement shall be construed in all respects in accordance with the
laws of the state of Florida, county of Broward applicable to contracts
enforceable in that state. Venue will be Orange County, Florida.
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Disclosure to Law Enforcement: The
AUP specifically prohibits the use of our service for illegal
activities. Therefore, Subscriber agrees that the Company
may disclose any and all subscriber information including
assigned IP numbers, account history, account use, etc.
to any law enforcement agent who makes a written request
without further consent or notification to the Subscriber.
In addition Own Web Now Corp shall have the right to terminate
all service set forth in this Agreement.
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Service Rates: Subscriber acknowledges
that the nature of the service furnished and the initial
rates and charges have been communicated to Subscriber.
Subscriber is aware that the Company may prospectively change
the specified rates and charges from time to time. The promotional
offer is contingent upon Company achieving and maintaining
its cost of service goals including but not limited to rates
charged to company by its suppliers.
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Payment: Establishment of this service
is dependent upon receipt by the Company of payment of stated
charges. Subsequent payments are due on the anniversary
date of the month for that month's service.
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Payments and Fees: Credit cards
that are declined for any reason are subject to a $1.00
declination fee. Service will be interrupted on accounts
that reach 24 hours past past due. Service interrupted for nonpayment
is subject to a $25 reconnect charge. Accounts that
are not collectable by Own Web Now Corp may be turned over
to an outside collection agency for collection. If your
account is turned over for collection, you agree to pay
the company a "Processing and Collection" Fee
of not less than $50 nor more than $150. If you desire to
cancel your account, please follow the proper procedure
to do this as outlined in this TOS.
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Refund and Disputes: All payments
to Own Web Now Corp are nonrefundable. This includes
the one time setup fee and subsequent charges regardless
of usage. All overcharges or billing disputes must be reported
within 60 days of the time the dispute occurred. If you
dispute a charge to your credit card issuer that, in OwnWebNow
Corp's sole discretion is a valid charge under the provisions
of the TOS and /or AUP, you agree to pay Own Web Now Corp
an "Administrative Fee" of not less than $50 and
not more than $150.
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Failure to Pay: The Company may
temporarily deny service or terminate this Agreement upon
the failure of Subscriber to pay charges when due. Such
termination or denial will not relieve Subscriber of responsibility
for the payment of all accrued charges, plus reasonable
interest and any collection fees.
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Account Cancellation: All requests
for canceling accounts must be made in writing with at least
30 days notice but not more than 60 days prior written notice
and sent to:
Own Web Now Corp Attn: Cancellations
8131 Vineland Ave #102
Orlando, FL 32821
Requests can also be submitted through the control panel
support system. The account will be cancelled as soon as we
receive the request (you can't request it be turned off on a
particular date/time) and are processed within 24 hours.
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Subscriber acknowledges
that the service provided is of such a nature that service
can be interrupted for many reasons other than the negligence
of the company and that damages resulting from any interruption
of service are difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for any damages
arising from such causes beyond the direct and exclusive
control of the company. Subscriber further acknowledges
that the company's liability for its own negligence may
not in any event exceed an amount equivalent to charges
payable by subscriber for services during the period damages
occurred. In no event shall the company be liable for any
special or consequential damages, loss or injury.
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New Domain Accounts: All new web hosting
accounts involving new domains will be set up and entered
into our DNS servers within 3 to 5 business days. Due to
unforeseen complications, however, this process may sometimes
require up to 7 business days. If the new domain is registered
by the account holder, there will be no handling fee. If
the domain is registered by Own Web Now Corp on behalf
of the account holder a handling fee will be incurred.
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Transfer of Domains: New web hosting
accounts which involve the transfer of a domain from another
provider to Own Web Now Corp will require a minimum
of seven (7) days to be set up and entered into our DNS
servers. In some cases, such transfers may take up to sixty
(60) days. Due to the unpredictable nature of the transfer
process, no guarantees are made regarding the amount of
time a specific transfer may take. If the transfer of the
domain is done by Own Web Now Corp on behalf of the
account holder a handling fee will be incurred. If the customer
cancels service during the transfer period for any reason,
all charges are considered earned.
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Support Boundaries: Own Web Now Corp,
provides 24 x 7 technical support to our subscribers (except
for few holidays and short company meetings when we close
our center.) We limit our technical support to our area
of expertise. The following is our guidelines when providing
support: Own Web Now Corp provides support related to your
virtual site physical functioning. Own Web Now Corp does not
offer tech support for application specific issues such
as cgi programming, html or any other such issue. OwnWebNow
Corp does not provide technical support for YOUR customers.
If you can email, we encourage you to email support@ownwebnow.com
for assistance. If you are able to get online and have other
questions, the answers may be on our home page at http://www.ownwebnow.com
- we encourage you to check there first. Lastly, the Help
files in the program you are using may have the answer to
your question so please do investigate these resources before
calling tech support.
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SPAM and Unsolicited Commercial Email
(UCE): Own Web Now Corp takes a zero tolerance approach
to the sending of Unsolicited Commercial Email (UCE) or
SPAM over our network. Very simply this means that customers
of Own Web Now Corp may not use or permit others to use our
network to transact in UCE. Customers of Own Web Now Corp
may not host, or permit hosting of, sites or information
that is advertised by UCE from other networks. Violations
of this policy carry severe penalties, including termination
of service.
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Violation of Own Web Now Corp's SPAM
policy will result in severe penalties. Upon notification
of an alleged violation of our SPAM policy, OwnWebNow
Corp will initiate an immediate investigation (within
48 hours of notification). During the investigation,
Own Web Now Corp may restrict customer access to the network
to prevent further violations. If a customer is found
to be in violation of our SPAM policy, Own Web Now Corp
may, at its sole discretion, restrict, suspend or terminate
customer's account. Further, Own Web Now Corp reserves
the right to pursue civil remedies for any costs associated
with the investigation of a substantiated policy violation.
Own Web Now Corp will notify law enforcement officials
if the violation is believed to be a criminal offense.
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First violations of this policy will
result in an "Administrative Fee" of $250
and your account will be reviewed for possible immediate
termination. A second violation will result in an "Administrative
Fee" of $500 and immediate termination of your
account. Users who violate this policy agree that in
addition to these "Administrative" penalties,
they will pay "Research Fees" not to exceed
$175 per hour that Own Web Now Corp personnel must spend
to investigate the matter. PLEASE, DO NOT SPAM from
your account.
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As our Customers are ultimately responsible
for the actions of their clients over the OwnWebNow
Corp network, it is advisable that Customers develop
a similar, or stricter, policy for their clients.
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Massive relays, mail bombing, marketing lists and other massive mailing list
operations are strictly prohibited through ExchangeDefender outbound relays.
- Network
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IP Address Ownership: If OwnWebNow
Corp assigns Customer an Internet Protocol address for
Customer's use, the right to use that Internet Protocol
address shall belong only to Own Web Now Corp, and Customer
shall have no right to use that Internet Protocol address
except as permitted by Own Web Now Corp in its sole discretion
in connection with the Services, during the term of
this Agreement. Own Web Now Corp shall maintain and control
ownership of all Internet Protocol numbers and addresses
that may be assigned to Customer by Own Web Now Corp,
and Own Web Now Corp reserves the right to change or remove
any and all such Internet Protocol numbers and addresses,
in its sole and absolute discretion. Our allocation
of IP addresses is limited by ARIN's new policies. These
new policies state that use of IP addresses for IP based
virtual hosts will not be accepted as justification
for new IP addresses. What this means to you is that
you MUST use name-based hosting where possible.
We will periodically review IP address usage, and if
we find that clients are using IP addresses where name-based
hosting could be used, we will revoke authorization
to use those IP addresses that could be used with name-based
hosting.
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Bandwidth and Disk Usage: Customer
agrees that bandwidth and disk usage shall not exceed
the number of megabytes per month for the Services ordered
by Customer on the Order Form (the "Agreed Usage").
Own Web Now Corp will monitor Customer's bandwidth and
disk usage. Own Web Now Corp shall have the right to take
corrective action if Customer's bandwidth or disk usage
exceeds the Agreed Usage. Such corrective action may
include the assessment of additional charges, disconnection
or discontinuance of any and all Services, or termination
of this Agreement, which actions may be taken is in
Own Web Now Corp's sole and absolute discretion. If OwnWebNow
Corp takes any corrective action under this section,
Customer shall not be entitled to a refund of any fees
paid in advance prior to such action. In the event
that a customer exceeds the included allocation, OwnWebNow
Corp may, at its sole discretion suspend the account
or delete excess storage. Clients exceeding storage
limitations or abusing shared FTP service are not
entitled to backups provided by the SLA.
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System and Network Security:
Users are prohibited from violating or attempting to
violate the security of the Own Web Now Corp Network.
Violations of system or network security may result
in civil or criminal liability. Own Web Now Corp will
investigate occurrences, which may involve such violations
and may involve, and cooperate with, law enforcement
authorities in prosecuting Users who are involved in
such violations. These violations include, without limitation:
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Accessing data not intended for
such User or logging into a server or account, which
such User is not authorized to access.
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Attempting to probe, scan or test
the vulnerability of a system or network or to breach
security or authentication measures without proper
authorization.
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Attempting to interfere with service
to any user, host or network, including, without
limitation, via means of overloading, "flooding",
"mail bombing" or "crashing".
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Forging any TCP/IP packet header
or any part of the header information in any e-mail
or newsgroup posting.
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Taking any action in order to obtain
services to which such User is not entitled.
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Notification of Violation:
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Own Web Now Corp is under no duty to
look at each customer's or user's activities to determine
if a violation of the AUP has occurred, nor do we assume
any responsibility through our AUP to monitor or police
Internet-related activities.
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First violation: Any User, which OwnWebNow
Corp determines to have violated any element of this
Acceptable Use Policy, shall receive an email, warning
them of the violation. The service may be subject at
Own Web Now Corp's discretion to a temporary suspension
pending a User's agreement in writing, to refrain from
any further violations.
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Second Violation: Users that OwnWebNow
Corp determines to have committed a second violation
of any element of this Acceptable Use Policy shall be
subject to immediate suspension or termination of service
without further notice.
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We reserve the right, to drop the section
of IP space involved in Spam or Denial-of-Service complaints
if it is clear that the offending activity is causing
great harm to parties on the Internet.
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Suspension of Service or Cancellation:
Own Web Now Corp reserves the right to suspend network access
to any customer if in the judgment of the Own Web Now Corp
network administrators the customer's server is the source
or target of the violation of any of the other terms of
the AUP or for any other reason which Own Web Now Corp chooses.
If inappropriate activity is detected, all accounts of the
Customer in question will be deactivated until an investigation
is complete. Prior notification to the Customer is not assured.
In extreme cases, law enforcement will be contacted regarding
the activity. The customer will not be credited for the
time the customer's machines were suspended.
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Own Web Now Corp reserves the right to
amend its policies at any time. All Sub-Networks, resellers
and managed servers of Own Web Now Corp must adhere to the
above policies. Failure to follow any term or condition
will be grounds for immediate Cancellation. You will be
held responsible for the actions of your clients in the
matter described on these Terms and conditions. Therefore,
it is in your best interest to implement a similar or stricter
Terms and conditions or otherwise called Acceptable Terms
of use policy.
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Indemnification: Own Web Now Corp
wishes to emphasize that in agreeing to the Own Web Now Corp
Acceptable Use Policy (AUP) and Terms of Service (ToS),
customer indemnifies Own Web Now Corp for any violation of
the Acceptable Use Policy (AUP) and Terms of Service (ToS)
that results in loss to Own Web Now Corp or the bringing of
any claim against Own Web Now Corp by any third-party. This
means that if Own Web Now Corp is sued because of a customer's
or a customer of a customer's activity, the customer will
pay any damages awarded against Own Web Now Corp, plus all
costs and attorney's fees.
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Branding: Own Web Now Corp grants its
partners the right to brand, distribute and manage services
including branded portals, documentation and sales materials. All Own Web Now Corp materials used in the branded communications must retain Own Web Now Corp copyright with
respect to the logos and trademarks of Own Web Now Corp.
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Miscellaneous Provisions: You must
provide us with, and keep current, good contact information
for you. E-mail, fax, and telephone contacts are used, in
that order of preference.
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A waiver by the Company of any breach
of any provision of this Agreement by Subscriber shall
not operate as or be construed as a continuing or subsequent
waiver thereof or as a waiver of any breach of any other
provision thereof.
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Subscriber shall not transfer or assign
this Agreement without the prior written consent of
the Company. Company may assign Agreement at anytime
without consent from or notice to Subscriber. Company
reserves right to cancel customers rights under this
contract at anytime without further obligation.
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Own Web Now Corp takes no responsibility
for any material input by others and not posted to the
Own Web Now Corp Network by Own Web Now Corp. OwnWebNow
Corp is not responsible for the content of any other
websites linked to the Own Web Now Corp Network; links
are provided as Internet navigation tools only. OwnWebNow
Corp disclaims any responsibility for any such inappropriate
use and any liability to any person or party for any
other person or party's violation of this policy.
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Own Web Now Corp is not responsible for
any damages your business may suffer. Own Web Now Corp
does not make implied or written warranties for any
of our services. Own Web Now Corp denies any warranty
or merchantability for a specific purpose. This includes
loss of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions
caused by Own Web Now Corp.
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It is absolutely forbidden to host
pornographic content or IRC servers on Virtual Server
Accounts. Virtual Server Accounts found hosting this
material will be subject to immediate cancellation without
refund.
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Responsibility for Content: You, as Own Web Now
Corp's customer, are solely responsible for the content stored on and
served by your Own Web Now Corp virtual site.
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The best way to stay in touch with us is through our blog, but from time to time we do special things that we feel you might find interesting. Check them out!
March 6th, 2009
OWN SPAM Show 5
Bob Godgart (CEO, Autotask) joins the gang to talk about the Autotask Conference, Chris Rue jumps in as well for social networking for VARs.
Alternative content
February 23, 2009
OWN SPAM Show 4
MSP ranking, training, growing and socializing. SPAM Show 4 with Erick Simpson, Joe Panettieri, Karl Palachuk, Mark Crall, Stuart Selbst, Dave Sobel and Vlad Mazek.
Alternative content
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