It’s been nearly four days since the launch of ExchangeDefender 7 and we wanted to offer you an update on how things were going. In a word: astonishing! This is the best launch we’ve ever had by a country mile and for the first time ever we’re not receiving complaints about the UI, mostly thanks to the marketing and client facing documentation being delivered well in advance. We’ve been receiving glowing compliments on the new UI and we’ve worked extremely hard on the QA process.

Gabriel Gonzales has been in charge of the QA followup process for ExchangeDefender so if you’ve found an issue with it, you’ve spoken to Gabriel or Frankie. We wanted to make sure that all management levels were available to you with a clear development schedule so we can fix problems right away. The average turnaround time on bugs to fixes has been under an hour.

Good news: Great feedback, lots of excitement about the new product and happy clients.

Bad news: It’s not perfect. Lot’s of performance enhancements in the works, new marketing in the plans and the ExchangeDefender Gold program coming soon.. but in the meantime, here is the list of fixed bugs just in case you’re asked about them by your clients – the bugs have been fixed.

Encrypted Email New Account Enrollment Not Working
After properly inputting all the required information into the New Account Enrollment form the end user would click on the “Enroll” button but it would not create the account or move on to the next screen. Status: Fixed

ED7 Branding locked up
When trying to set up the Branding for the through the ED7 configuration portal the “Default Footer” text box is greyed out and does not allow any changes. Status: Fixed

ED7 Cannot delete Domain account through SP portal
When trying to delete a domain account through the SP level ED admin portal client receives the following error:

            “ Account Not Deleted
             Could not delete [domain] because it does not belong to you.” Status: Fixed

ED7 Change Configuration drop down  at the SP level coming up blank
After selecting the change configuration from the drop down menu next to a domain at the SP level the resulting page comes up blank and any changes cannot be submitted unless everything is filled in. Status: Fixed

Encrypted Email attachments not opening
End user cannot open an attachment from an encrypted email that has spaces or any special characters in them.

For example: P60 Year End Certificate.pdf Status: Fixed

ED7 Compliance Archive
When the end user tries to click on a message stored in the ComplianceArchive they are unable to view the message. Status: Fixed

ED7 WebShare e-mail link Not Working
Recipients receive an “Error – Page Not Found” when clicking the link in the email from Web Share. Status: Fixed

ED7 WebShare unable to Upload and Download documents
End User receives a “File cannot be Downloaded” error from the WebShare portal. Status: Fixed

ED7 Mail Logs not Displaying correctly
Trying to search the mail logs for an Outbound message and instead of displaying the result as “from” their client “to” the outside recipients the “Search Result” comes back as if it was an Inbound message. Status: Fixed

ED7 Empty Blacklist After Migrating from ED5
During the transition from ED5 to ED7 the contents of the blacklist from ED5 do not show up on ED7. Status: Fixed

On behalf of my entire team, thank you! Thank you so much for working with us and being amazing partners in development and launch of our flagship product. We couldn’t ask for more. Thank you!

Vlad Mazek, MCSE
CEO, Own Web Now Corp