We have been doing an amazing amount of work to bring more stability to our Exchange 2007 network. While the Exchange 2010 network has been far better performance & stability-wise than we expected, the Exchange 2007 side has been disappointing for both us and our clients. We have redesigned our mailbox role deployments and topology, which we will begin putting into production starting with this weekend.

On Sunday, August 22nd 9 PM Central through Monday, August 23rd 9 AM Central, we will be making significant updates to the Exchange 2007 storage systems behind our SCROOGE and HUEY networks. We believe these performance enhancements will significantly improve reliability, performance and our ability to scale with the client demand on these networks.

We will continue to evaluate the systems and perform upgrades to the additional networks.

I must admit that we have heard your frustration with the DEWEY servers, Exchange 2007 and Blackberry. I apologize for that. What I can tell you though is that we have been working at a completely new level on redesigning our platform and addressing the concerns that you have brought. Unfortunately the changes we need to implement can only be done gradually and are not possible for an overnight process.

We believe that the upgrades we are planning will deliver a new level of performance. In the meantime, the mailbox role changes we are planning for this Sunday evening will interrupt your access to your mailbox (even though the servers will appear to be online). While Sunday is our least busy day, we know that many of you work around the clock and even a scheduled maintenance interval can interrupt your business. If that is the case, please make sure you can access your LiveArchive account at https://livearchive.exchangedefender.com.