You’ve asked, and now, we’ve delivered. Please say hello to OWN Forums.

These forums are a little unique in the way we’re positioning them and what we intend to use them for. Typically, software companies offer forums to allow users to help support one another. We wanted to make sure our technical support was rock solid, integrated with your PSA and most importantly free. We did not want to consider support as something separate from the product, that would not be officially delivered without a firm SLA. Products should always work, and company should stand behind them. Those are our values. When we ask our partners why they pick us, they repeat this paragraph.

We are spending a LOT of money on the next wave of products and we wanted to work closely with more people. You will see a lot of new stuff in ExchangeDefender in 2010 and the forums are an informal way of involving you in the development and beta testing process. We want to make sure that we get the most data and embrace the feedback and ideas that you wish to share with us in the open.

So hop on in and help us develop great solutions. http://www.ownwebnow.com/forums

P.S. Your forum credentials have been emailed to you, if you wish to add someone in your organization to them just add them as a contact in https://support.ownwebnow.com