If your mail server ever goes down, ExchangeDefender automatically spools messages for it and delivers them when the server connection is restored. Because the delivery is staggered (we don’t fire a thousand connections to your server the moment it boots up) it can take over an hour to deliver spooled messages that have been stored due to an outage that lasted over an hour.

By default, we keep these messages for an interval of five (5) days, but since we are based in the southern United States and prone to hurricanes, flash floods, tornados and other inclement weather (one DC even got hit by a earthquake this year) we tend to extend the spooling period on ExchangeDefender from June through November of each year to 14 days. Last year, in light of many of our customers in the northwest suffering from ice/snow storms, we extended this period through January.

This is a notice that our mail spooling will revert back to 5 day interval on February 1st, 2008 and we will extend it back to 14 days starting June 1st, 2008. Email spooling is an automatic low-level process, that has since been supplemented by the free ExchangeDefender LiveArchive service. The two are meant to be used in conjunction to provide full business continuity and guard against less-than-reliable Internet connections.

As usual, thank you for your business.