We recently started receiving complaints about certain users not having their SPAM and SURESPAM filtering policies applied correctly. For example, user would select to quarantine their SPAM and delete their SURESPAM but mail would still arrive in the inbox with the subject modified as [SPAM] or [SURESPAM]. As of 10 AM EST this bug has been fixed. If you have your mail set to quarantine on either of the SPAM presets the rules will be applied correctly. If that does not happen consistently and correctly please open up a support ticket at https://support.ownwebnow.com Note: The issue was related to the legacy network policy server not syncronizing filtering rule tables in correct order. It would treat its local database as the most up-to-date one and would never apply the newer policies. This issue has been fixed. |
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